Privacy Policy

1. Business & Data Controller Information

The operating entity responsible for personal information processed on suppliehvac is:

2. Information We Collect

• Order & Shipping Details: Your name, billing address, shipping destination, email address, and phone number to fulfill and dispatch physical HVAC parts.
• Payment Information: All checkout transactions are processed directly by certified PCI-DSS Level 1 compliant payment gateways (Shopify Payments, Visa, MasterCard, AMEX, Discover, PayPal). suppliehvac never stores or accesses complete credit card numbers.
• Customer Service Logs: Questions, part fitment inquiries, and communications submitted through our forms or phone calls.
• Technical Logs: IP address, device type, and session cookies required for cart operations and security monitoring.

3. How Your Information Is Used

We process your data strictly to:

• Accurately pick, pack, dispatch, and track your purchased HVAC equipment.
• Communicate critical order confirmations, shipping updates, and technical advisories.
• Comply with federal, state, and local accounting, tax, and regulatory obligations in the United States.
• Prevent fraudulent activity and safeguard store security.

4. Third-Party Data Sharing

We do not sell or rent customer information. Data is shared solely with necessary logistics and operational partners:

• Shipping Couriers: USPS, UPS, FedEx, DHL (strictly to deliver packages and provide real-time tracking).
• Payment Gateways: Encrypted financial processors to authorize transactions.
• Platform Host: Shopify, providing secure, encrypted e-commerce infrastructure.

5. Data Security & Encryption

All communications and transactions on suppliehvac are protected by end-to-end 256-bit Secure Sockets Layer (SSL) encryption.

6. Your Privacy Rights

Under US privacy regulations, you have the right to request access to, correction of, or deletion of your personal records. Contact us at egoserakud831@gmail.com to exercise these rights.